Unified Communications & Collaboration
Connect Teams with Advanced Communication Solutions

Professional UC services by Jobi Neelankavil - Extensive experience delivering VoIP, cloud PBX, video conferencing, IVR, and secure file sharing solutions across Africa & Middle East.

Unified Communications Solutions

Comprehensive communication and collaboration services

VoIP & Cloud PBX Implementation

  • On-premise & cloud PBX
  • SIP trunking
  • Auto-attendant & IVR
  • Call recording
  • Multi-branch connectivity
VoIP solutions

Microsoft Teams & Zoom Integration

  • Teams Direct Routing
  • Zoom Phone deployment
  • Operator Connect
  • Meeting room setups
  • Calendar sync
UC integration

Call Center & IVR Systems

  • ACD & skills-based routing
  • Interactive Voice Response
  • Call queueing
  • Wallboards & reporting
  • CRM integration
Call center

Video Conferencing Setup

  • Room kit installation
  • Zoom Rooms / Teams Rooms
  • Wireless presentation
  • Audio enhancement
  • Multi-point conferencing
Video conferencing

Secure File Sharing & Document Management

  • Microsoft 365 SharePoint
  • Secure external sharing
  • Data loss prevention
  • Document lifecycle policies
  • eDiscovery & compliance
Content collaboration

UC Benefits & Outcomes

  • Improved collaboration
  • Lower communication costs
  • Centralized platform
  • Enhanced mobility
  • Scalable architecture
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UC Implementation Process

Proven methodology for successful UC deployment

Assessment & Planning

Comprehensive UC readiness assessment and strategic planning.

  • Current communication infrastructure evaluation
  • User requirements analysis
  • Network readiness assessment
  • Platform selection guidance

Implementation & Migration

Seamless UC migration with minimal business disruption.

  • Platform deployment and configuration
  • User migration and provisioning
  • Integration with existing systems
  • Testing and validation

Training & Adoption

Comprehensive training for successful user adoption.

  • User training and enablement
  • Super user certification
  • Change management
  • Ongoing support

Optimization & Support

Ongoing optimization and support for peak performance.

  • Performance monitoring
  • Usage analytics
  • Feature optimization
  • 24/7 support services