Introduction

In a fast-evolving IT environment, organizations must manage and secure devices, users, and services across increasingly complex networks. Ivanti is a powerful player in this space, offering unified IT management, security, and automation solutions designed for the modern workplace.

Whether you're managing endpoints, enhancing IT security, or automating workflows, Ivanti’s platform delivers end-to-end visibility and control. This article explores what Ivanti is, its product suite, who uses it, and how it fits into enterprise IT ecosystems.

1. About Ivanti

Ivanti is an American IT software company founded in 1985 (originally as Landesk). Headquartered in South Jordan, Utah, Ivanti has grown through strategic acquisitions like MobileIron, Pulse Secure, Cherwell, and RiskSense, creating a unified platform for IT asset management, security, service management, and automation.

Ivanti’s mission is clear: “Everywhere Work”—empowering organizations to manage and secure a hybrid workforce regardless of location, device, or network.

Key Focus Areas:

• Unified Endpoint Management (UEM)

• Enterprise Service Management (ESM/ITSM)

• Zero Trust and Secure Access

• Patch Management and Risk-Based Security

• IT Automation and Self-Healing Systems

2. Ivanti Product Portfolio

a) Unified Endpoint Management (UEM)

A centralized solution to manage all devices—Windows, macOS, Linux, Android, iOS—from a single console.

Products:

• Ivanti Neurons for UEM

• MobileIron (now part of Ivanti UEM)

Key Features:

• Asset discovery and inventory

• Remote device management

• Policy enforcement

• Application control and deployment

• BYOD and mobile device management (MDM/EMM)

b) IT Service Management (ITSM)

Automate and optimize IT support processes using Ivanti’s ITIL-aligned platform.

Products:

• Ivanti Neurons for ITSM

• Cherwell Service Management (now Ivanti)

Key Features:

• Incident, problem, and change management

• Service catalog and self-service portals

• Workflow automation

• SLA monitoring and reporting

• No-code/low-code configuration

c) Patch Management

Ivanti provides industry-leading patching solutions to protect against vulnerabilities across operating systems and third-party applications.

Products:

• Ivanti Neurons Patch for Windows

• Ivanti Patch for Linux/Unix/Mac

• Ivanti Security Controls

Key Features:

• Risk-based prioritization

• Patch compliance reports

• Offline patching

• Zero-day threat mitigation

d) Zero Trust Network Access (ZTNA) & Secure Access

With the acquisition of Pulse Secure, Ivanti offers robust VPN, ZTNA, and secure access capabilities for remote and hybrid workforces.

Products:

• Ivanti Neurons for ZTA

• Pulse Connect Secure (PCS)

Key Features:

• Identity-aware access policies

• Contextual multi-factor authentication (MFA)

• Role-based access

• VPN and clientless access

e) Ivanti Neurons Platform (AI-Powered IT)

The Neurons platform introduces hyper-automation and AI-powered self-healing capabilities.

Use Cases:

• Auto-remediate common endpoint issues

• Predictive analytics

• Proactive security monitoring

• Reduce manual IT workloads

Benefits:

• Improved MTTR (Mean Time to Repair)

• Enhanced user experience

• Reduced support tickets

3. Target Customers of Ivanti

Ivanti serves mid-size to large enterprises across multiple verticals:

a) Enterprise IT Departments

• Manage thousands of endpoints from a single console

• Automate repetitive service desk tasks

• Enforce compliance policies across all devices

b) Government and Defense

• Federal-grade security for sensitive data

• NIST, FIPS, and FedRAMP-compliant products

• Secure remote access and endpoint control

c) Healthcare

• HIPAA-compliant asset and service management

• Device lifecycle management across hospitals and clinics

• Endpoint detection and patching for medical devices

d) Education

• Centralized endpoint control across campuses

• Remote learning security

• Easy provisioning and support for student/staff devices

e) Financial Services

• Secure access to financial applications

• Automated patching and compliance reporting

• Internal risk scoring and vulnerability management

4. Unique Selling Points (USPs)

a) Neurons for Self-Healing IT

AI-driven automation allows real-time monitoring and automated remediation, reducing human intervention.

b) Unified IT Management

Manage IT assets, users, services, and security from a single, integrated platform.

c) Zero Trust Access

Context-aware access with dynamic policy enforcement ensures users access only what they’re allowed to—on any network.

d) Rapid Patch Management

Patch thousands of applications and operating systems efficiently to reduce attack surfaces.

e) Scalable for Any Business

Whether you have 100 or 100,000 endpoints, Ivanti scales with your organization.

5. Integrations and Ecosystem

Ivanti offers integrations with:

• Microsoft (Intune, SCCM, Azure AD)

• ServiceNow and other ITSM platforms

• Splunk, Qualys, Tenable for vulnerability management

• MDM/EMM solutions

• SIEM, SOAR, and IAM tools

6. Licensing and Deployment

Ivanti products are available as:

• On-premise software

• Cloud-hosted SaaS

• Hybrid models

Licensing Options:

• Subscription-based (monthly/yearly)

• Per-user or per-device models

• Enterprise agreements

7. Conclusion

Ivanti delivers a complete ecosystem for organizations seeking to secure and manage their IT infrastructure. Its intelligent automation, Zero Trust capabilities, and unified platform make it ideal for today’s hybrid work and cloud-first strategies.

Whether you're an IT director looking for a centralized endpoint solution, a CISO securing remote access, or an operations head improving IT service delivery, Ivanti is a smart investment for digital resilience and productivity.